FAQ
If the Frequently Asked Questions below don't give you the information you need, please don't hesitate to contact us at hello@goldenhrdesigns.com
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How does local pick-up work?
If you're local to Sacramento, save on shipping by picking up in store!
You'll get an email notification when your order is ready for pickup. Processing times vary depending on product.
Once you receive your email notification, you may pick up at the GHD Store in Oak Park! We are open Thursdays-Sundays, 11am-6pm.
GHD Store Address:
2837 36th St, Sacramento, CA, 95817
Street parking available on 36th St.
How long does it take for my order to ship?
Please allow up to 10 days for us to get your order out. We very much appreciate your patience while we navigate our ever-growing business and our efforts to get all orders out as soon as possible! If your order has taken more than 7 days to receive a shipping confirmation or pick-up email, feel free to shoot us an email at hello@goldenhrdesigns.com and we’ll check up on it for you.
I want to visit Golden Hour Designs! What's the store like?
We would love to see you!
Come shop all the jewelry and goodies you know and love from the Midtown Farmer's Market, PLUS a carefully curated gift and retail selection; trust us, you'll find something you love!
ADDRESS: 2837 36th St, Sacramento, CA, 95817
HOURS: 11:00am-6:00pm
Free street parking is available on 36th St
Do you sell wholesale or consignment?
Yes! Check out our Wholesale tab to shop directly through our Faire or if you’d like to do a private sale, send us an email at hello@goldenhrdesigns.com for more info.
Do you take custom orders?
We don’t currently have the capacity to take custom orders.
What is your return/exchange policy?
Exchanges: We can only accept an exchange if the item was purchased within 14 days of original receipt and if the item has a manufacturer flaw or damage. Please send order #, proof of purchase and confirmed shipping address to hello@goldenhrdesigns.com
Missing items: Please send your order # and confirmed shipping address to hello@goldenhrdesigns.com so we can get you a replacement item asap.
Returns: We do not currently accept any returns as our items are all made to order and final sale.
It is our top priority to provide excellent customer service and do all that we can to ensure a positive shopping experience with Golden Hour Designs. Thank you for understanding, continuing to shop small and supporting!